Overview
Founded in Vienna, Austria, ToolSense is building the leading AI-powered Asset Operations Platform for facility management. The platform combines SaaS, IoT, AI, and deep robotics integrations to connect assets, workflows, and real-time data in one unified system – replacing paper, Excel, and WhatsApp with automated, data-driven operations across the FM value chain.
Already trusted by more than 200 customers across 30+ countries – including global FM leaders ISS, Dussmann, and Onet, as well as cleaning equipment OEMs such as Tennant, Nilfisk, and i-team – ToolSense is rapidly becoming the operational backbone for asset-intensive FM businesses.
GRO's investment in ToolSense reflects our "unlocking resource efficiency" thematic – backing software that enables organizations to do more with fewer resources. Together, GRO and ToolSense share the ambition to build the global number one asset operations platform for the FM vertical.
A Purpose-Built Platform for Asset-Intensive Operations
Facility management is one of the most asset-intensive industries in the world, yet most operators still rely on fragmented, manual processes to manage their equipment. ToolSense solves this by digitizing the full asset lifecycle – from asset management, maintenance and inspections to work orders, equipment scheduling, robotics management, and field service – in a single platform available in 40+ languages.
Deep integrations with leading cleaning equipment OEMs and robotics providers allow ToolSense to ingest real-time data such as runtime hours, error codes, and predictive maintenance signals directly into the platform.
Scaling to Meet a Large and Underpenetrated Market
The FM software market across Europe and the US represents a substantial addressable opportunity, of which only a fraction is currently served by dedicated solutions. ToolSense's platform delivers proven and tangible returns for customers – reducing equipment downtime by up to 80%, lowering machine and repair costs by up to 20%, and saving site managers up to two hours of administrative work per week.
With strong customer advocacy, outstanding retention, and a growing footprint across geographies and customer segments, ToolSense is well positioned to capture a significant share of this whitespace.
Accelerating Growth with GRO
Together with GRO, ToolSense will accelerate its international expansion across Europe and beyond, scale its commercial engine, and further develop its AI capabilities – with a shared ambition to make ToolSense the global category leader in asset operations for facility management.
